DVKG - Information for B2B partners

Why the DVKG? 

Whether you own a travel agency or an online travel portal or are active on the market as a tour operator, or whether you want to carry out visa applications via the DVKG in the future: with the DVKG you always offer your customers security, the highest quality and service and gain direct access to experienced visa consultants and innovative processes yourself. 

 

Our product range: 

Whether it's just the visa application or the full service, there will always be something for every customer.

 

Our technology: 

Visa applications must be fast and transparent. The aim is to apply for a visa intuitively with just a few clicks. You can also submit the visa application on the go via your tablet or smartphone.

 

Our philosophy: 

You are our most important sales partner. We therefore want you to be satisfied with our partnership. We do everything we can to provide you with the best possible service and all the important and necessary tools. This is how we work together successfully in the long term.

 

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Your booking channels

You will receive two individual customer numbers from DVKG:

1. customer number for agency collections 

  • You carry out the visa application for your customer and charge a TAF / fee for this.
  • The DVKG will provide you with an invoice
  • .

2. customer number for direct collection 

  • You will receive an individual DVKG link for your homepage.
  • If customers complete their visa application themselves, you will receive a commission on the DVKG standard service.

Use the Agenturvertrag and receive your two customer numbers.

We are also happy to receive your orders by telephone or e-mail:

Phone: Berlin: 030 2576 4860, Monday - Friday, 8.30 - 17.00 o'clock

E-mail: berlin(@)dvkg.de

 

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Five success factors for visa sales

Selling and advising on visas is an extensive topic. Five success factors need to be taken into account in order to give the customer the feeling that applying for a visa is part of your everyday business:

 

  1. Set your customer's expectations Inform your customer that the visa application takes time The confirmation that the visa application has been positively approved does not come at the same speed as you receive a flight or hotel confirmation. The customer must show a willingness to commit time to the visa application process.
  2. Create transparency.  Inform your customer how the visa application process works and what costs are involved. Use the information and support provided by the consular service provider. For example, via the DVKG country information you have the opportunity to provide the customer with access to the most important visa regulations via PDF or link. 
  3. Involve the traveler For the visa application you need extensive information. For missing information, use innovative ways to invite the traveler to fill out the visa application via a link. The traveler can complete the visa application from anywhere in the world via all mobile devices.
  4. Use a consular service provider in the background. Innovative consular service providers support you with the application. You receive the visa regulations electronically, which you can make available to your customer.
  5. Exude confidence and security With your experience in dealing with the customer and in cooperation with the consular service provider, you can take the uncertainty out of the traveler's visa application – Visa is part of your everyday business 

Your consular service provider supports you throughout the entire consultation process, always with the aim of obtaining the visa for your customer's passport.

 

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Our partners

 

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About our partner:

DERPART and the DVKG have a long-standing partnership. DERPART has stood for comprehensive travel expertise and a high-quality range of offers for over 30 years. As one of the largest and most successful travel sales organizations in Germany, we offer you more vacation for your money! At DERPART, competent and independent advice is included. Our employees love to travel to faraway countries and are happy to pass on their experience and insider knowledge to you.

Visit us in one of the üover 450 DERPART travel agencies. You will see that with us you get more vacation for your money: travel expert advice included.

Your advantages:

Every DERPART travel agency receives personal support. We assist with the visa application and also take care of this on behalf of DERPART partners. On the recommendation of DERPARTners, we connect business customers individually to the DVKG.

For further information, please do not hesitate to contact us at https://dvkg.de/de/standorte target="_blank">.

 

Fair Partner Logo

 About our partners:

The DVKG is delighted about the partnership with Fair Partner. Here you will find trips from specialists who are an integral part of a good travel agency's range. They represent a high-quality and individual alternative, offer very good service, flexibility and a larger selection of special destinations.

Your advantages:

We strengthen your travel agency in the sale of visa services. Experience individual and personal support when applying for a visa.

For further information, please contact the DVKG sales department.

 

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¨about our partner:

The DVKG is available as a cooperation partner for all Schmetterling travel partners. Schmetterling partners receive all visa-relevant information and regulations for further offers automatically in the Schmetterling Mid- and Backoffice System (ARGUS).Schmetterling offers a joint brand presence for independent travel agencies that benefit from extensive and discounted marketing services.

Your advantages:

We provide you with country information - for all nationalities in all destinations.

Experience individual and personal support with your visa application.

For further information, please do not hesitate to contact us at https://dvkg.de/de/standorte target="_blank">.

 

LCC Logo new

 About our partner:

Around the world, LCC 650 Lufthansa City Center Reisebüros deal professionally and passionately with what is probably the most fascinating thing in the world: travel. In Germany alone, LCC advises you in 300 travel agencies with many years of experience and a lot of know-how in planning your next trip.

From a backpacking trip to a luxury hotel and from a beach vacation with the family to a business trip to an international business metropolis - for LCC, your travel wishes come first. With the expertise as a travel consultant and a high quality of service LCC guarantees you a smooth travel process.

Your advantages:

We support Lufthansa City Center Reisebüros in the visa application process. Do you want to apply for a visa yourself? Follow the recommendation of LCC and contact us

 

asr logo

¨about our partner:

The DVKG is delighted about the partnership with asr - Allianz selbständiger Reiseunternehmen – Bundesverband e.V. As an association, we are independent and focus on the interests of medium-sized tourism companies. We are accredited in the political landscape as a representative of medium-sized travel companies. We offer plenty of scope for active participation and co-determination.

Your advantages:

As an asr member, we offer you many advantages for a tangibly streamlined visa application. Ask for an individual customer number and start the visa process. For further information, please contact the DVKG sales department.

 

 

 About our partner:

FIRST Business Travel is your business travel specialist with individual service and extensive expertise. We take care of booking your business trip and provide you with many other services. We have more than 10 years of experience in advising and supporting small, medium-sized and large companies. Over 400 employees are there for you every day in over 70 offices, around the clock via a 24-hour hotline or simply online. Together with our international partner ITP (International Travel Partnership), we serve customers in numerous countries and, as part of the World of TUI network, we offer all the possibilities of a comprehensive range of services. You simply get everything you need from us when it comes to travel.

Your advantages:

Every FIRST Business Travel (FBT) travel agency has access to the innovative services of the DVKG.

We support FIRST Business Travel (FBT) travel agencies with visa applications. Do you have a special request or further questions? We support you

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